New York State Office of the Medicaid Inspector General Privacy Policy

Thank you for visiting the New York State Office of the Medicaid Inspector General's website. This website is designed to make it easier and more efficient for individuals and businesses to interact with OMIG.  OMIG recognizes that it is critical for individuals and businesses to be confident that their privacy is protected when visiting this website.

Consistent with the provisions of the Internet Security and Privacy Act, the Freedom of Information Law, and the Personal Privacy Protection Law, this policy describes the New York State Office of the Medicaid Inspector General's privacy practices regarding information collected from users of this website. This policy describes what information is collected and how that information is used. Because this privacy policy only applies to this website, you should examine the privacy policy of any website, including other state agency websites, that you access using this website.

For purposes of this policy, "personal information " means any information concerning a natural person which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. The New York State Office of the Medicaid Inspector General does not collect any personal information about you through this website unless you provide that information voluntarily by sending an email, responding to a survey, or completing an online transaction.

When visitors come to this website, OMIG automatically collects and stores the following information about visits:

• (i) User client hostname. The hostname or Internet Protocol address of the user requesting access to a state agency website.
• (ii) HTTP header, "user agent." The user agent information includes the type of browser, its version, and the operating system on which that the browser is running.
• (iii) HTTP header, "referrer." The referrer specifies the web page from which the user accessed the current Web page.
• (iv) System date. The date and time of the user's request.
• (v) Full request. The exact request the user made.
• (vi) Status. The status code the server returned to the user.
• (vii) Content length. The content length, in bytes, of any document sent to the user.
• (viii) Method. The request method used.
• (ix) Universal Resource Identifier (URI). The location of a resource on the server.
• (x) Query string of the URI. Anything after the question mark in a URI.
• (xi) Protocol. The transport protocol and the version used.

None of the foregoing information is deemed to constitute personal information.

The information that is collected automatically is used to improve this website's content and to help the New York State Office of the Medicaid Inspector General understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. The information is not collected for commercial marketing purposes, and the New York State Office of the Medicaid Inspector General is not authorized to sell or otherwise disclose the information collected from the website for commercial marketing purposes.

Cookies are simple text files stored on your Web browser to provide a means of distinguishing among users of this website. The use of cookies is a standard practice among Internet websites. To better serve you, we occasionally use "session cookies" to enhance or customize your visit to this website. Session cookies can be created automatically on the device you use to access this state agency website. They do not contain personal information and do not compromise your privacy or security. OMIG may use the cookie feature to store a randomly generated identifying tag on the device you use to access this website. A session cookie is erased during operation of your browser or when your browser is closed.

If you wish, you may complete a registration to personalize this website and permit a "persistent cookie" to be stored on your computer's hard drive. This persistent cookie will allow the website to recognize you when you visit again and tailor the information presented to you based on your needs and interests. The New York State Office of the Medicaid Inspector General uses persistent cookies only with your permission.

The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website.

During your visit to this website, you may send an email to the New York State Office of the Medicaid Inspector General. Your email address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your email address and the information included in your message will be used to respond to you, to address issues you identify, to improve this website, or to forward your message to another state agency for appropriate action. Your email address is not collected for commercial purposes, and the New York State Office of the Medicaid Inspector General is not authorized to sell or otherwise disclose your email address for commercial purposes.

During your visit to this website, you may complete a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in completing the transaction is used by the New York State Office of the Medicaid Inspector General to operate New York State Office of the Medicaid Inspector General programs, which include the provision of goods, services, and information. The information collected by the New York State Office of the Medicaid Inspector General may also be disclosed by the New York State Office of the Medicaid Inspector General for those purposes that may be reasonably ascertained from the nature and terms of the transaction in which the information was submitted.

The New York State Office of the Medicaid Inspector General does not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an email will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or state law, be subject to public access. The agency strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.

As noted above, the New York State Office of the Medicaid Inspector General does not collect any personal information about you unless you provide that information voluntarily by sending an email, responding to a survey, or completing an online form. You may choose not to send us an email, respond to a survey, or complete an online form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading information.

The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. Except as provided below or as otherwise authorized by law, the New York State Office of the Medicaid Inspector General will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to the New York State Office of the Medicaid Inspector General by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by the New York State Office of the Medicaid Inspector General for the purposes for which the user disclosed the information to the New York State Office of the Medicaid Inspector General, as was reasonably ascertainable from the nature and terms of the disclosure.

However, the New York State Office of the Medicaid Inspector General may collect or disclose personal information without consent if the collection or disclosure is: (1) necessary to perform the statutory duties of the New York State Office of the Medicaid Inspector General, or necessary for the New York State Office of the Medicaid Inspector General to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.

The New York State Office of the Medicaid Inspector General may also disclose personal information to federal or state law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to the New York State Office of the Medicaid Inspector General's information technology assets.

The information collected through this website is retained by the New York State Office of the Medicaid Inspector General in accordance with the records retention and disposition requirements of the New York State Arts & Cultural Affairs Law. In general, the Internet services logs of the New York State Office of the Medicaid Inspector General, comprising electronic files or automated logs created to monitor access and use of agency services provided through this website, are retained for one (1) year and then destroyed, absent a specific need or obligation to retain it for a longer period. Information, including personal information, that you submit in an email or when you complete a survey, registration form, or order form is retained in accordance with the records retention and disposition schedule established for the records of the program unit to which you submitted the information. Information concerning these records retention and disposition schedules may be obtained through the Internet privacy policy contact listed in this policy.

Except as otherwise provided by law, any user may submit a request to the New York State Office of the Medicaid Inspector General privacy compliance officer to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. The address of the privacy compliance officer is:

Privacy Officer, Information for Technology
Corning Tower, State Capitol ESP, PO Box 2062
Albany, New York 12220-0062

Except as otherwise provided by law, the privacy compliance officer shall, within five (5) business days of the receipt of a proper request, provide access to the personal information; deny access in writing, explaining the reasons therefore; or acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.

In the event that the New York State Office of the Medicaid Inspector General has collected personal information pertaining to a user through the state agency website and that information is to be provided to the user pursuant to the user's request, the privacy compliance officer shall inform the user of his or her right to request that the personal information be amended or corrected under the procedures set forth in section 95 of the Public Officers Law, except as otherwise provided by law.

The New York State Office of the Medicaid Inspector General is strongly committed to protecting personal information collected through this website against unauthorized access, use or disclosure. Consequently, the New York State Office of the Medicaid Inspector General limits employee access to personal information collected through this website to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information.

In addition, the New York State Office of the Medicaid Inspector General has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this website as part of its continuing commitment to the security of electronic content as well as the electronic transmission of information.

For website security purposes and to maintain the availability of the website for all users, the agency employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this website.

The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website.

In order to provide users with certain information, this website may provide links to local, state, and federal government agencies, and websites of other organizations. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, including one maintained by the state, you are subject to the terms and conditions of that website, including but not limited to, its privacy policy.

Information provided on this website is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current, and reliable information, the Office of the Medicaid Inspector General recognizes the possibility of human and/or mechanical error. Therefore, the Office of the Medicaid Inspector General, its employees, officers, and agents make no representations as to the accuracy, completeness, currency, or suitability of the information provided by this website, and deny any expressed or implied warranty as to the same.

For questions regarding this Internet privacy policy, please contact:

New York State Office of the Medicaid Inspector General
800 North Pearl Street
Albany, NY 12204