1. Who do I contact to submit payment to the Office of the Medicaid Inspector General (OMIG)?
OMIG’s Bureau of Collections Management (BCM) provides the administrative support related to the recovery of Medicaid overpayments. You can contact BCM via email at [email protected] or via phone at (518) 474-5878.
2. How do I submit payment to OMIG?
OMIG accepts several convenient methods of payment:
- To pay by withhold, where the state retains full or portions of your payments under the program, contact OMIG's Bureau of Collections Management (BCM) by email or telephone, at the below address or phone number.
- To pay online by Automated Clearing House (ACH) you must first contact OMIG's BCM by email or telephone, at the below address or phone number. Once the request is confirmed by the BCM, it may take up to two weeks to receive the credentials (FCN) to make an ACH payment. Additional information regarding ACH payments is available on OMIG’s website at https://omig.ny.gov/information-resources/omig-repayment-options
- Payment by check or money order should be made payable to the New York State Department of Health, should include the audit/project number on the memo line and be mailed with the remittance advice to:
New York State
Office of the Medicaid Inspector General
Bureau of Collections Management
800 North Pearl Street Albany, New York 12204
Email: [email protected]
Phone#: (518) 474-5878
Fax#: (518) 408-0593
3. What if I am unable to pay in full?
OMIG offers the option to enter into a repayment agreement. Contact the Bureau of Collections Management (BCM) by email at: [email protected] or phone at: (518) 474-5878 to discuss options including weekly withholds and monthly ACH/check/money order payments.
4. When is interest assessed?
Interest may be assessed in accordance with 18 NYCRR 518.4. The Final Audit Report, Notice of Agency Action, Determination Notice or other notice issued by OMIG will inform you if interest is being charged. Please refer to those documents and if you have questions, please contact the individuals noted in the document or you may contact the Bureau of Collections Management (BCM) by email at [email protected] or call (518) 474-5878.
5. I’m trying to submit an ACH payment on OMIG’s Online Payment Portal and I need an FCN to do so. How do I obtain my FCN?
To pay by ACH (online) you must first contact OMIG's Bureau of Collections Management (BCM) by email at [email protected] or phone at (518) 474-5878. It may take up to two weeks to receive the credentials (FCN) to make an ACH payment once the request is confirmed by the BCM. A BCM representative will provide you with your FCN as soon as it is available. Additional information regarding ACH payments is available on our website at https://omig.ny.gov/information-resources/omig-repayment-options.
6. I requested a hearing so why I am I still being asked to submit payment?
Collections activities continue when a hearing is requested. An overpayment will be refunded if the hearing decision results in a lower amount due.
7. When are voids/adjustments accepted for payment?
Voids/adjustments should be submitted prior to final resolution of the Final Audit Report/Notice of Agency Action/Stipulation/Determination Notice, etc. Voids/adjustments are credited by the OMIG program area prior to the case coming to the Bureau of Collections Management (BCM) for repayment.